Performance Vistas — Planning Tools

Planning Tools

Welcome to Performance Vistas' Online Consulting page. We've designed this page to give you access to some of our best thinking and a few of our analytical tools. If you are a current PVI client involved in one of our client agency work groups, click here to find working drafts (note: you will need a "pass"). Otherwise, you might want to just look around! Our material is constantly changing in this section.

Note: Most of the resources listed below are in PDF format and require the Adobe Acrobat Reader. To download and install a free version of Acrobat Reader, click the button at right.

Performance Management

Data Collection, Benchmarking, Automated Reporting

Planning and Decision-Making
Workforce Management & Capacity Research
- Workload Standards Briefing
- PVI's Delphi Time Study Process
- Delphi Time Study Methodology Explained
- Workforce Availability Calculator
- Managing Workforce Capacity Presentation
PVI Evaluative Feedback Format
Contract Evaluations
- Evaluative Feedback and Endorsements

Performance-based Training
- Learning Organizations
- Leadership Challenges- Curriculum Overview
- Leadership Challenges: Power Point Presentation
- Applied Public Manager's Strategic Planning & Implementation Curriculum Overview
- Child Welfare Casework Skills
- Family Support Services Skills
- Single-Point Skills Training (Conflict management, treatment planning, case management, time management, etc.)
  - Effective Work Teams
- Tools for Trainers
- Session Evaluations
Community & Non-Profit Agency Development
- Community Planning and Development
- Fund Strategies for Non-Profit Agencies
- Effective Boards and Committees
- Outcome Evaluation in Non-Profit Agencies

Survey Research in the Public Sector
- Customer Satisfaction Data
- Client Self-Reported Outcomes
- Survey Research Tools & Training
- Social Norming Research & Prevention Marketing
- Setting Up Performance Mgmt in Your Agency

"I think that Performance Vistas has given us lots of good technical information. They didn’t cram it down our throats, they took us along in a manner that we learned as we did the process—and I think it has been very, very valuable. We had facilitators that were open to our opinions. They have been leaders instead of pushers, which has been nice for a change…not to have a facilitator that was pounding you on the head with something, but giving you good inputs and leading along the way. Performance Vistas has done a very good job with us."

—Janell Clark, Genesis House