New Performance Horizons... Working with:

  • State criminal justice planning agencies (e.g., state administering agencies for criminal justice (i.e., Byrne/JAG, VOCA, VAWA, FVPSA) and juvenile justice; state coordinating councils, Statistical Analysis Centers).
  • State and local law enforcement agencies (e.g., officer training centers, state bureaus of investigation, drug task forces, sheriffs’ offices and police departments).
  • State and county social services agencies (e.g., CPS, foster care, adoption, food stamps, and family support services).
  • State and local public health agencies (e.g., violence prevention and health promotion.
  • Prosecutors, court personnel, and their partners (e.g., public defenders, crime victim services and witness assistance programs, CASA and guardians ad litem, delinquency diversion and intervention, substance abuse treatment programs, detention facilities).
  • Private service providers (e.g., family violence shelters; crisis counseling centers; programs serving abused or neglected children and vulnerable adults, domestic violence victims, and those at risk of health and mental health problems). 

Vision and values:
Facilitating and building capacity

We are a process-facilitation and consulting agency. We empower our client agencies to "help families live better lives." The way to positive client outcomes for public service agencies is not to just "talk a good game."  We must ACT on several principles, such as open access to information, a love of learning, shared meaning, an orientation to quality processes and true collaborative partnerships. Above all, we need a total commitment to achieving client outcomes.

Reaching for new performance horizons

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We believe in growth and change. Leaders create an environment where mistakes are learning opportunities, where continuous improvement processes are as stimulating as climbing a mountain. We believe in teamwork and open, honest, participatory leadership, shared ownership of successes and mistakes. Shared accountability. Maybe most of all, we believe in partnership, communication, and PROCESS. A love of learning… 

PLANNING

 Successful prevention and early intervention rely on evidence-based  program design and collaborative relationships among a community's government and non-profit partners, the faith community, schools and citizens. A facilitated process can strengthen shared understanding of needs, resources and priorities.

RESEARCH & EVALUATION

Performance analyses and process evaluations describe whether programs are being implemented as designed and how well.  But, only outcome evaluation and impact analyses can determine with reliable data whether the intended outcomes and impacts are being achieved. Strong approaches involve partners in the work. 

TRAINING & FACILITATION

Organizational learning is the system-wide pursuit of knowledge - focused on improving outcomes for clients. Systems thinking and analytical tools help, but participatory decision-making and performance-based training can ensure not only well-designed programs but excellent staff implementation of those designs. 
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